We’re hiring a Sales & Logistics Coordinator, for a global metallurgy leader specializing in high-performance alloys and forged components for aerospace, defense, and energy industries.
Role Overview
As a Sales & Logistics Coordinator, you act as the central link between customers, sales team, and internal departments. You work closely with key industrial accounts, ensuring flawless order execution, commercial follow-up, and proactive customer development.
Key Responsibilities
- Ensure daily commercial follow-up of assigned customers in alignment with market strategy.
- Act as the first point of contact for customer inquiries and coordinate with production, quality, logistics, finance, etc.
- Collect strategic account intelligence, demand forecasts, competition movements, price evolution, product evolution.
- Support Sales Managers in the implementation of commercial actions (promotions, destocking, book sorting, pricing updates).
- Ensure regular and relevant reporting following customer visits
- Manage the customer order book and participate in BOOTS calls.
- Update requirement dates line-by-line in the ERP system.
- Coordinate shipments (documentation, transport liaison, proactive alert in case of deviation).
- Ensure on-time delivery performance by anticipating and justifying any delays or discrepancies.
- Monitor customer payment deadlines, anticipate risks, and support overdue recovery actions.
Profile & Competencies
- Strong commercial appetite and proven experience in a technical / industrial / manufacturing B2B environment.
- Experience working with complex customer portals.
- Logistics coordination mindest, detail-oriented, process-driven, operationally disciplined.
- Excellent client relationship-building skills, ability to create trust remotely.
- Negotiation, persuasion, and persistence.
- Strong communicator, excellent written & verbal communication.
- Strong analytical & synthesis ability.
- Autonomous, proactive and comfortable interfacing with cross-functional teams.
- Financial awareness (margin, payment terms, forecast impact).
- French language is a plus.
Position is remote but candidates must live in Texas.